Frequently Asked Questions



General


Do I need to download anything to use BlockStar Poker?

No, BlockStar Poker is a no-download poker platform. We don't use flash or require any downloads, simply visit the website.

What information do I need to sign up?

Signing up is easy and free. You only need a username, an email and a password. You'll get an email from us with a link to confirm your email address and you're ready to play! If you don't receive the confirmation email check your spam folder, check for typos in the email address you provided, or contact us.

How can I learn the rules of poker?

Explore our free learning section featuring a Texas Hold'Em Walkthrough Tutorial, along with game rules and information. With these resources, you can sign up, join a table, and learn to play poker. Dive in and start your poker journey today!

Where are the other users on the site from?

Our website offers free play-chips poker to users globally. We are excited to announce that we will soon provide translations to enhance accessibility for our international audience. Currently, our content is available in U.S. English.

Am I playing a computer or real people or both?

Our site has a combination of AI players and real players. The number of human players online varies depending on your time zone. You can easily identify AI players by their computer-themed pun names. Additionally, if you click on their seat, you'll find a profile picture of Bender from Futurama, accompanied by a bio noting they are AI trainers. Their bios also include hints about their playstyle.

Do I need a credit card to start playing at BlockStar Poker?

No credit card or deposit is required for playing poker at BlockStar Poker. It’s play-chips only, and as they are currently free of charge, no money is needed to buy play-chips for now. You only need to sign up and have fun!

Is this strictly a "for fun" site with no charge for chips at anytime?

It's play-chips only, which are currently free of charge and not redeemable for any real monetary value. The project is free.

When are real-money games available?

Coming Soon

Can I play a game with a friend by sending them a link?

You have the option to either invite a friend to join an existing table or create a new one. In both scenarios, you'll find the options menu on the left side of the table. This menu includes a feature to share the table link. From there, you can choose to send the link to your friend or invite them via email.

Troubleshooting


What should you do if you encounter an error message when signing in?

Click on the "Forgot Password?" link located at the bottom of the login page. We will send you an email containing your username and a link to reset your password.

I'm experiencing lag or delay when playing, how can I fix that?

Refresh, check the speedtest page or contact support.

How can I report any bugs or make a suggestion?

Through our support page or send us an email to support@blockstar.site

How can I access my data or delete my account?

On your profile page, you will find options to download your data and delete your account.